Groceries & Packages
SCT drivers will assist passengers in loading and unloading their groceries/packages on and off the vehicle at customer request.
Counties may have designated grocery days. On designated grocery days, if requested, drivers will assist passengers with their packages/groceries from the vehicle to the first outer door of their residence or building. Passengers have an 8 bag limit on grocery days.
On non grocery days passengers are responsible for getting their packages from the vehicle to their home or building. Aides may accompany a paying passenger at no extra charge to assist the client with packages. For safety reasons and for the consideration of other passengers, SCT must insist on a limit of 5 total grocery bags or items on non grocery days.