Comments and Complaints
SCT is committed to being responsive to passenger perceptions about our services. We encourage your comments and recommendations. Please forward all recommendations and/or complaints to the following address:
South Central Transit
1616 E. McCord Street
Centralia, IL 62801
You may also e-mail Pam DeMaris at firstname.lastname@example.org or by contacting 618-532-8076 x 120.
SCT solicits both positive and negative input from our passengers. All comments and complaints will be handled in a timely and efficient manner.
Response to complaints and/or comments will usually be handled within a 24-hour period.