SCT requires all passengers to be courteous and considerate of other passengers and drivers. Instructions from a driver are to be followed by all passengers at all times. Behavior which may affect the safety of others will not be tolerated. The presence of one or more attendants to be provided by the family may be required for continued transportation.
SCT requires ALL passengers to wear a seatbelt. Drivers will be more than happy to assist you in securing the seatbelts. Please advise the driver accordingly. It is the responsibility of parents to secure children ages 2 and under. Passengers must remain seated while the vehicle is in motion.
Smoking, eating and drinking is NOT allowed on SCT’s vehicles. Inappropriate behavior including foul language, lack of personal hygiene, disruptive behavior, fighting, carrying of weapons, possession of illegal substances will result in the passenger being removed from the vehicle, and suspension from further transportation services.
The above policies are for all passengers; however, SCT realizes that transporting children creates unique situations. SCT does not maintain a “No Talking” policy for children on board the vehicle. It is important for your child to understand that SCT drivers must maintain their focus and concentration to minimize safety risks. If the “volume” of talking gets too loud, the driver will request that children on board the vehicle quiet down. Please talk to your child about SCT policies and procedures while on board the vehicle to help them understand about safety considerations, as well as their responsibility to fellow passengers and the driver. They must obey the driver at all times. Drivers will not tolerate switching seats while the vehicle is in motion, nor will belligerent behavior of any kind be tolerated. We want to make your child’s ride with SCT a very positive experience.
Passenger Conduct Complaint Procedures
To ensure the utmost safety for our passengers, SCT drivers are instructed to report behavior which may adversely impact others passengers or themselves. Reports are filled out by the drivers documenting the incident and any passenger involvement. If your child is indicated on an incident report by a driver on more than one occasion for failing to follow conduct rules, parents will be notified. If the disruptive behavior continues, SCT will be forced to suspend transportation services to your child. You will receive notification by phone/mail.
Temporary and Final Termination of Services is Solely at the Discretion of SCT.
