Responsibility and Safety

SCT is responsible for providing clean, reliable, safe and efficient service to our passengers.  SCT is not responsible for any articles left on its vehicles, however, SCT maintains a lost and found box in its offices, and individuals may call our offices regarding these items.  Clients are responsible for getting lost or stolen items.  SCT is responsible for abiding by the policies detailed in other sections of this service policy.

SCT has insurance coverages that exceed legally mandated minimums.  SCT is regulated by State and Federal guidelines.  These guidelines are met and, in most instances, are exceeded.  SCT also maintains a drug and alcohol free workplace through a federally mandated drug/alcohol-testing program.

SCT has stringent guidelines for maintaining all of our vehicles.  SCT is committed to keeping all vehicles and equipment properly maintained and in safe working order.

Safety

SCT drivers are properly trained and licensed in accordance with state and federal laws.  SCT drivers receive quarterly/annually training in safety including, emergency procedures, seat belt and mobility device tie-down procedures, evacuation procedures, First Aid, and CPR.

SCT drivers inspect their vehicles on a daily basis through the use of a Pre-Trip and Post-Trip Inspection forms.  A certified mechanic immediately addresses any problems noted.